A&D Hydra Clean & Restoration | Call Today! (317) 255-5658

Water Damage or Flood Emergency? Call 24/7 (317) 255-5658

indianapolis water damage restoration flood

Customer Reviews

Excellent
A&D Hydra Clean
Based on 62 reviews
Everett and Eli were professional—and courteous—while doing a great job!
A&D HydraClean is THE BEST! This was our first time needing asap inspection, solutions, emergency water extraction, and detailed restoration & reconstruction. All of their teams “hit the beach” at our house like Normandy invasion! They had all the latest detection equipment, solid experience team leaders and experts, and made immediate calls to additional experts (e.g. plumbers, et al) who landed at our house within the hour! They stayed focused, considerate and totally professional throught the entire processed, answered all of our concerns and questions and literally got us back to prior as-is (or better) in a super-timely and fairly priced fashion. And their pictures, data, drawings and specs of the cause, condition, repair and restoration of the job was very detailed, precise and totally as-needed for our and then insurance company needs to the Nth degree. All we can say is “Wow! So very very glad we found A&D on the unfortunate event at our home.” We have A&D and their leaders Eric M, Kyle O, and Ben S - and others - on our speed-dial list now! 5+ stars and thank you again A&D. The Mintons of Carmel, IN
A&D Hydra Clean were professional and efficient. The paint crew did a beautiful job with care and expertise. All of my plumbing and electrical needs were equally taken care of. Thank you, A&D Hydra Clean, for a wonderful experience.
Response from the owner:We are happy you are pleased with our work. Enjoy your new home. Your A&D Team
Since moving into our home a year ago, we’ve poured almost $140,000 into repairs. We bought a flipped house—huge mistake—and it’s been one issue after another ever since. I went back and counted my receipts: we’ve worked with 27 different contractors. Twenty-seven!

And out of all of them, A&D is hands-down the best.

We had storm damage that caused water to seep into the house. A&D stepped in and handled everything: they removed our windows and floors (new windows installed by another company, Window World), dried out and boarded up the area, replaced drywall, retextured the ceiling, and repainted the interior. I watched one of their guys, Floyd, walk around with a flashlight inspecting every inch of the ceiling after painting.

Kyle (the boss) and Eric (his crew chief - the guy in the field) worked closely with me to make sure every single detail was right. And Tricia, their office manager, is a total gem. She’s hilarious, warm, and made the whole process easier.

I genuinely love this company. After everything we’ve been through with this house, A&D is the one team I continue to trust again and again. And their work is very reasonably priced: they don’t scam you like some of the other local emergency repair companies that I’ve worked with. They are honest, down-to-earth people who take pride in their work. Pics of their work are attached—they speak for themselves.
Photo from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner:On behalf of the owners and management team, Thank You for the positive recognition of the work our crews provided. They strive to treat each customer's home as if it were their own.
Your A&D Team.
The provided an estimate, worked fast and smart.

No surprise costs, very straightforward
Photo from customer reviewPhoto from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner:Janelle,
Thank you for the great review. We appreciate you recognizing our Team's skill and professionalism.
Your A&D Team.
The A&D team helped me with a client who need restoration work. Their communication and attention to details made the process flow smoothly. We are truly grateful for all their help!
Response from the owner:Staci,
Thank you for reviewing our services. We are pleased you and your client are happy with our work.
Your A&D Team.
What a wonderful company to have restore our home after water damage! Every one of the A&D associates was friendly, efficient, hard-working, skillful, and professional in their approach to our job. Communications with them was excellent and we always knew the status of our project. We feel so fortunate to have found A&D to work with and their service and performance was beyond our expectations and far superior to almost all other service related companies we have ever used. They solved every wrinkle that came up in our restoration project with an innovative solution. We will look forward to utilizing them on our other possible upcoming projects.
Response from the owner:Mr. & Mrs. Vollmer, thank you for the positive review. We look forward to working with in the future.
Your A&D Team
They did a great job. They were clean, respectful, thoughtful and efficient. The communication was clear throughout the entire process. I would definitely recommend them.
Response from the owner:Thank you Danielle for reviewing our work and recommendation.
A&D Team
A &D service is excellent and so helpful to work with. Do great work and take extra measures to address issues.
Response from the owner:Thank you for the positive review. We appreciate your confidence in our Team and satisfaction with our work.
A&D Team
We had fairly extensive water damage. They showed up within a day or two. Assessed what needed to be done and came out quickly to remediate. When something like this happens, having someone who works with a sense of urgency is very important to me.
Response from the owner:Jon,
Thank you for the positive review. We are pleased to have met your expectations.
A&D Team.
Great job, would use them again and recommend to a friend!
Response from the owner:Thank you for the positive review. It was a pleasure working for you.
Your A&D Team.
We recently had a room remodeled by A&D, and couldn't be happier with the results. Their team communicated well, was professional, and really listened to what we wanted. We now recommend them to any friends or family looking to have some house work done.
Response from the owner:It was a pleasure working with you on your remodel project. And we appreciate your patience on the couple of hiccups that occured during the project.
Your A&D Team
We were very impressed with the professional experience that the people of A&D provide. From beginning to end everyone was a pleasure to work with, especially Eric, who couldn't be more polite and honest. I can say the same about Frank (plumber). Kyle was quick to organize and orchestrate all the work in a timely manner. Can't really say enough about how happy we are with the whole team at A&D.
Response from the owner:Thank you for such a glowing review. Our Team works hard to provide quality craftsmanship in a timely manner. I will pass on the compliments to the Team and to Bedell Plumbing (Frank).
Your A&D Team
I used A&D for mold remediation due to a water leak in my home.
Absolute top notch customer service and workmanship. Everything was communicated to me promptly and the workmanship was thorough and excellent. Will use A&D for any/all issues that may come up going forward.
Response from the owner:Thank you for reviewing our services. We appreciate your satisfaction with our work.
Your A&D Team
A & D Hydra went above and beyond to help us when we had water damage to our living space. They came out quickly and performed the water mitigation process with great detail. They had all the information that our insurance needed and they helped us expedite the process. The work they did was excellent and they were flexible and very pleasant to work with.
Response from the owner:Thank you for your appreciation for the work we provided. It was a pleasure working for you.
A&D Team
They did a great job, helped remediate a basement for me. Would definitely hire again!
Response from the owner:We are glad we could be of service to you and that you are satisfied with our work.
A&D Team
Having an ejector pit back up is awful, but everyone I worked with through A&D Hydra Clean has been amazing. I'm very impressed with the quality of the work done so far, and how the whole team is careful to explain things thoroughly to someone like myself with little experience. Highly recommended.
They were very helpful after our pipes burst! Great experience.
Response from the owner:I'm glad we could help with your home disaster and make it a positive experience. We look forward to helping you with the next phase of restoration.
A&D Team
A&D did an outstanding job mitigating and reconstruction from a major water main break in our home. I would highly recommend their services. On a scale of 1-5, I would rate them a 10!!!!!.
Sump pump problem. Flooding in the basement. A&D were very quick to respond. Outstanding job. Would highly recommend.
Response from the owner:Mr. Hunter,
We are pleased to have been of service to you and that you are satisfied with our work.
Thank you.
A&D
What seemed small to me relating to a water issue in our basement turns out we needed some professionals to point out things we overlooked. The team from A&D Hydra Clean took charge and with care and knowledge restored our basement from mold and water damage. From the initial inspection that was very thorough, everyone involved in this process performed with respect for our home and a love for restoration.
Response from the owner:We appreciate your review and most importantly the confidence you have in the services we provided. Thank you.
Had two plumbing leaks with water damage in two area of our home and A&D did an amazing job with water damage mitigation and restoration. Also had them install plank flooring and redo carpet to wooden stairs in basement and it looks amazing. The whole team is friendly and professional, highly recommend!
Response from the owner:Mr. Ford, Thank you for the review. We enjoyed working for you and are pleased you are happy with our services.
We had our basement flood while we were in Europe on vacation. A&D was super responsive and helpful. They were able to communicate with my parents who were at the house and quickly identify the broken pipe, mitigate the damage, and then fix our drywall and carpet. All the employees we worked with were very professional and personable.
Response from the owner:Mrs. Yancey, Thank you for the review. We are pleased we were able to restore your home to your satisfaction.
Amazing company! Everyone was professional, on time, communicated clearly, and were friendly. They take pride in their work, and it shows! They are also reasonably priced and provide detailed estimates before any work is done. Highly recommend!
I was absolutely blown away by Kyle and the A&D team. They are extremely professional, listened to my concerns, showed me and documented issues at each step. They made it a no brainer proving to the insurance company that there were more issues then the insurance company thought. I have no problem recommended Kyle and the A&D team to family, friends and clients of mine.
Response from the owner:Thank you for the review and confidence in referring us should your family, friends and clients should they need our services. It was a pleasure to work for you.
A&D Team
Extremely responsive and highly professional workmanship.
Response from the owner:Thank you Mr. Avery. It was a pleasure working for you.
I cannot thank you enough A&D Hydra Clean. I called at 6:12 am after noted the water in my basement. The person who answered my call was extremely helpful. I hope that this situation never happens again, but without ANY question, if I need any of the services offered by A&D Hydra Clean, I will call immediately. This is a REAL comment.
This company provided responsive and effective services with water damage clean-up. I was pleased with the quality of their work. Their staff were friendly and professional. I would enthusiastically recommend this company to others.
We have used A&D four times in two different homes, all for water damage. In every case they provided exceptional service. In one case, our kitchen floor was damaged. We took this opportunity to remodel the whole kitchen, which A&D did. They did a fantastic job with the design and remodel. I highly recommend A&D.
A&D Hydra Clean to the rescue! After engaging ServPro to clean up a sewage backup in my basement, and being highly disappointed with their lack of care, they made the mess worse. I called Kyle with A&D and he had someone out to do the job the RIGHT way fast. Using botanical, non toxic cleaners, taking care to not cause further contamination, and removing any and all damaged items from my basement. They were methodical, fast, and thorough. To say I was a little neurotic about the clean up was an understatement since this was sewage, and we are in the middle of COVID, but James and Alden put me at ease and handled the clean up in a professional and safe manner. I have nothing but good things to say!
Response from the owner:Thanks Nicholas for the kind words. We appreciate your business
Great service very professional everyone was a pleasure to work with they put my house back in perfect order.
Response from the owner:Thank you for your business and for your review. We appreciate our customers
I cannot say enough good things about this company. We found a leak in our kitchen on Super Bowl Sunday night. A&D answered right away and walked me through what to do in order to prevent further damage. First thing the next morning they had a crew out taking care of the issue. They even went to bat for us when our insurance company made us a low initial offer for settlement. We were eventually reimbursed the full amount. Our house looks so much better than it did before the water damage. If you want amazing customer service and the job done right this is the company to call.
Response from the owner:Thank you for the kind words. We appreciate it !!!
When my kitchen was flooded b/c of a broken ice maker, A&B came out the same day to review the damage and gave a great estimate and immediately went to work on repairs. My entire kitchen was damaged and the rebuilt the entire kitchen in record time - highly recommend
Response from the owner:Thank you Kim, we appreciate your trust in us !!!
Through their quick actions, they saved our new kitchen when a water line sprung a leak. And they did so with thoughtfulness and professionalism. They paid close attention to their work and how they could avoid causing other harm to the home as they set up equipment. Their professionalism and thoughtfulness was also demonstrated through their communications as we anxiously awaited results. Thanks A&D!
Response from the owner:Thanks Jon for trusting us with your business and for the kind words.
Best service in town
Response from the owner:Thank you so much !!!!
They were recommended by a family friend when we had a low leak burst in our home. The damage was extensive and the repair was complicated. This company made it as smooth as this kind of thing can be. They were great at explaining what was going to happen— even how it would all work from an insurance perspective. And the work that they provided was high quality. Our floors look better than they did before. I have already recommended this company to a friend and would do so again.
Response from the owner:Thank you for your business, and for the referral, we appreciate you trusting us enough to recommend
Our dishwasher leaked & caused mold. They had to replace our wet bottom cabinets and go without some of our kitchen during this process. A&D did an awesome job even giving us a temp sink. They helped us through the insurance claim & made sure we met our goal of our kitchen back for Thanksgiving. They are the best. We are hiring them now to do a bathroom update & a ceiling repair. Thanks to Kyle & the team.
Response from the owner:Thanks Mike for the kind words, and for the ongoing business. We appreciate it !!!!
Great Experience with A&D Hydraclean. The customer service is exemplary. I had flooding in my basement due to a frozen pipe. Kyle and his team arrived promptly after the 1st phone call and started the remediation work the same day. The crew talked us through the entire process and answered all our questions every step of the way. They provided estimates and also connected with my insurance to make sure all the work will be covered under my policy. Joe and his crew did a great job in restoring the basement to the original state. Overall, a great experience and a pleasure to have this company work on my project. Thanks!
Response from the owner:Thank you for trusting us with your repair at your home, and for the kind words
A&D did a great job of helping us. Highly recommended. Very responsive, knowledgeable and professional.
Response from the owner:Thank you Bradley, we appreciate it !!!
Very thorough and professional, would definitely commend them.
Response from the owner:Thank you for the kind words
Good
Response from the owner:Thanks Jose
Very thorough, professional and helpful. Having all the necessary help integrated with one firm is a giant plus. Extremely honest and made the insurance claim and work painless.
Response from the owner:Thanks Christy, we appreciate it !!!!
They've done a lot of work for us, restoration and remodeling, and we have no complaints.
Response from the owner:Thanks Chris for your continued trust in us !

Water Damage or Flood Emergency? Call 24/7 (317) 255-5658

OUR SERVICES

A&D Hydra Clean is absolutely committed to providing unparalleled customer service as we work to meet immediate and long-term needs in a timely manner consistent with the highest standards of our profession.

Water Damage

Mold

Storm Damage

Odor/Smoke Damage

Hoarding

Vandalism

power30-1

Remodeling

Refinishing

Inspection Services

Estate Management

Painting

Drywall

Junk Hauling

Cleaningcarpet

Carpet Cleaning

Water Damage or Flood Emergency? Call 24/7 (317) 255-5658

ABOUT US

We provide professional renovation and installation services with a real focus on customer satisfaction.
Our installations are carried out by fully trained staff to the highest professional standards.

A&D is a second generation family business heavily invested in the Indianapolis community. The men and women that work for our company are our family and we believe in them and the God given abilities that they have to serve our customers with excellence.

OVER 41 YEARS EXPERIENCE

We combine quality workmanship, superior knowledge and low prices to provide you with service unmatched by our competitors.

BEST MATERIALS

We have the experience, personnel and resources to make the project run smoothly. We can ensure a job is done on time.

PROFESSIONAL STANDARDS

Work with us involves a carefully planned series of steps, centered around a schedule we stick to and daily communication.

WHY CHOOSE A&D Hydra Clean

We understand that the loss caused by water, fire or mold damage can be devastating to a family or business. However dealing with the insurance agencies does not have to be a painful process. Let our years of experience give you the insurance help you need!

Water Damage or Flood Emergency? Call 24/7 (317) 255-5658

PROJECTS

OVER 41 YEARS EXPERIENCE

BEST MATERIALS

PROFESSIONAL STANDARDS

  • A&D is very responsive! The reconstruction all went smoothly and they kept the work site clean. They did an awesome job and made sure we understood what was happening throughout the process. I would definitely recommend their service!

    Sue H.
    Indianapolis, IN
  • Can’t say enough good things about A&D. This was my first big repair job as a homeowner, and I didn’t know what to expect, what all would need to be done, etc. Called A&D because my mom had used them and was very pleased. As a woman alone in the house, I always felt safe and comfortable with their employees. I found them to be prompt, professional, cheerful, meticulous, skilled, positive, confidence-inspiring. Would definitely use them again, and recommend them to others.

    Elaine C
    Zionsville, IN
  • I had a broken water heater. They came in on an emergency basis and took care of all the water damage, including the carpeted areas. They were very careful to cover our floors to protect them from damage from their drying equipment. They performed all functions in a timely manner and were very helpful in explaining the steps they were going to take. They took everything apart and put everything back where it belonged. Nothing but courteous and responsive service.

    Marie H.
    Indianapolis, IN
  • We had water enter our finished basement through the windows during the very heavy storm. We removed and dried out the area for a couple weeks. To make sure that there was no drywall or carpet pad damage I called A & D Hydra Clean. Steve Spink came to our home to check the pad and removed a section of molding to check the drywall. Everything was ok. I spoke with Kyle initially on the phone, who was very helpful and informative. He told me the cost to monitor the moisture level and have a visual inspection. Later Steve Spink came out for the inspection. He was extremely helpful and professional in explaining everything he was doing and had tips to avoid possible future damage.

    Mary D.
    Carmel, IN
©Copyright 2015-20236
Water problems? Call us!