I was absolutely blown away by Kyle and the A&D team. They are extremely professional, listened to my concerns, showed me and documented issues at each step. They made it a no brainer proving to the insurance company that there were more issues then the insurance company thought. I have no problem recommended Kyle and the A&D team to family, friends and clients of mine.
16:12 26 May 22
A&D was extremely responsive and met all of our remodeling needs. They communicated well, were extremely helpful, and we are so happy with the way everything turned out!!
13:29 22 Apr 22
Extremely responsive and highly professional workmanship.
William Avery Jr.
18:23 27 Dec 21
I cannot thank you enough A&D Hydra Clean. I called at 6:12 am after noted the water in my basement. The person who answered my call was extremely helpful. I hope that this situation never happens again, but without ANY question, if I need any of the services offered by A&D Hydra Clean, I will call immediately. This is a REAL comment.
Juan F Yepes
18:16 15 Nov 21
This company provided responsive and effective services with water damage clean-up. I was pleased with the quality of their work. Their staff were friendly and professional. I would enthusiastically recommend this company to others.
We have used A&D four times in two different homes, all for water damage. In every case they provided exceptional service. In one case, our kitchen floor was damaged. We took this opportunity to remodel the whole kitchen, which A&D did. They did a fantastic job with the design and remodel. I highly recommend A&D.
06:03 07 Mar 21
A&D Hydra Clean to the rescue! After engaging ServPro to clean up a sewage backup in my basement, and being highly disappointed with their lack of care, they made the mess worse. I called Kyle with A&D and he had someone out to do the job the RIGHT way fast. Using botanical, non toxic cleaners, taking care to not cause further contamination, and removing any and all damaged items from my basement. They were methodical, fast, and thorough. To say I was a little neurotic about the clean up was an understatement since this was sewage, and we are in the middle of COVID, but James and Alden put me at ease and handled the clean up in a professional and safe manner. I have nothing but good things to say!
13:17 29 Oct 20
Great service very professional everyone was a pleasure to work with they put my house back in perfect order.
13:36 26 Aug 20
I cannot say enough good things about this company. We found a leak in our kitchen on Super Bowl Sunday night. A&D answered right away and walked me through what to do in order to prevent further damage. First thing the next morning they had a crew out taking care of the issue. They even went to bat for us when our insurance company made us a low initial offer for settlement. We were eventually reimbursed the full amount. Our house looks so much better than it did before the water damage. If you want amazing customer service and the job done right this is the company to call.
23:30 04 Jun 20
When my kitchen was flooded b/c of a broken ice maker, A&B came out the same day to review the damage and gave a great estimate and immediately went to work on repairs. My entire kitchen was damaged and the rebuilt the entire kitchen in record time - highly recommend
17:23 21 May 20
This is definitely a five-star company! The employees are friendly and very knowledgeable in every kind of restoration you can want for your home or your business. They are prompt, responsible, and complete the job in a very timely manner.
17:22 21 May 20
Through their quick actions, they saved our new kitchen when a water line sprung a leak. And they did so with thoughtfulness and professionalism. They paid close attention to their work and how they could avoid causing other harm to the home as they set up equipment. Their professionalism and thoughtfulness was also demonstrated through their communications as we anxiously awaited results. Thanks A&D!
15:31 11 May 20
Best service in town
22:49 22 Dec 19
They were recommended by a family friend when we had a low leak burst in our home. The damage was extensive and the repair was complicated. This company made it as smooth as this kind of thing can be. They were great at explaining what was going to happen— even how it would all work from an insurance perspective. And the work that they provided was high quality. Our floors look better than they did before. I have already recommended this company to a friend and would do so again.
15:29 20 Dec 19
Our dishwasher leaked & caused mold. They had to replace our wet bottom cabinets and go without some of our kitchen during this process. A&D did an awesome job even giving us a temp sink. They helped us through the insurance claim & made sure we met our goal of our kitchen back for Thanksgiving. They are the best. We are hiring them now to do a bathroom update & a ceiling repair. Thanks to Kyle & the team.
Mike West Mahoney
22:27 08 Dec 19
Great Experience with A&D Hydraclean. The customer service is exemplary. I had flooding in my basement due to a frozen pipe. Kyle and his team arrived promptly after the 1st phone call and started the remediation work the same day. The crew talked us through the entire process and answered all our questions every step of the way. They provided estimates and also connected with my insurance to make sure all the work will be covered under my policy. Joe and his crew did a great job in restoring the basement to the original state. Overall, a great experience and a pleasure to have this company work on my project. Thanks!
15:32 24 Sep 19
A&D did a great job of helping us. Highly recommended. Very responsive, knowledgeable and professional.
20:35 06 Sep 19
Very thorough and professional, would definitely commend them.
20:48 27 Jun 19
José Manuel Ronces
14:01 26 May 19
Very thorough, professional and helpful. Having all the necessary help integrated with one firm is a giant plus. Extremely honest and made the insurance claim and work painless.
00:30 03 May 19
They've done a lot of work for us, restoration and remodeling, and we have no complaints.
01:47 29 Apr 19
Terrific customer service, quick response to our disaster, professional through and through. Great team, clean trucks and equipment and knowledgable staff. This company takes you back 50 years ago to when customer service and going the extra mile meant something!
04:20 03 Feb 19
Wonderful, friendly staff with an unbelievably fast response time. Aaron and his team are some of the most ethical and knowledgable guys in the industry!
18:22 13 Aug 18
Friendly & Professional
21:28 21 Sep 17
So quick and responsive! Excellent customer service all around.
00:00 12 Jul 17
I called A&D Hydra Clean after my toilet broke and spilled water for several hours. Several rooms with carpet and laminate floors were soaked. A&D was able to come and start the drying process immediately. The restoration took a little while, but I'm happy with the final results. They worked directly with the insurance adjustor when he came out. They were easy to keep in touch with throughout the process. I would use them again if I need restoration services in the future.
18:33 26 May 16
I actually had two experiences with A&D Hydra Clean, the first about 18 years ago and the second last week. My first flood was caused by a break in my outdoor spigot that sent water down the walls into my basement. The second occurred when my sump pump shut down and my back-up system failed. On both occasions, the A&D team acted quickly and professionally to dry up the water and prevent the mold and mildew problems that would have surely occurred in just a few days. During my problem last week, they were at my house within an hour of my call, had a very competitive insurance estimate ready in about 30 minutes and I hired them a few minutes later. Within 30 minutes of that time, A&D had a half dozen guys in my basement setting up 21 pieces of professional drying equipment, mostly air movers but also a large commercial dehumidifier and an air purifier too. They tested for water in all of my basement walls, identifying several areas where water had leaked up into a wall and had to be dried. They neatly removed all of the necessary baseboard moldings, drilled some holes which will be covered when I reapply the baseboards and shot air into the holes to dry the walls out over a 72 hour period. I could go on and on but I will stop here. If you have a problem with water damage in your basement, do yourself a favor and call A&D Hydra Clean. They saved my basement twice!
17:20 10 Mar 16
Heard water running from somewhere in the wall behind our half bathroom sink. I immediately called A&D who prompted me to turn off the water supply to prevent further damage. They had two men come to inspect only an hour or so after I called. They found a busted pipe in our crawl space, took photos of the damage, gave me advice on the next steps I should take, scheduled a plumber to fix the pipe - who arrived the same day within a couple hours, and set up equipment in our crawl to begin the drying process. They came back within a couple days to check the status of the damaged area and their equipment. The technicians were very friendly and professional. I would highly recommend this company!
15:17 10 Mar 16
Our basement flooded. We called them at 11:00 PM, the night of the flood. They explained all they could do. Called next morning at 7:00 AM & had a team at the house by 9:00 AM, drying & ripping out & left. That evening they cleaned out the basement & fans drying everything. Then began the repair & replacement of everything – extremely timely & efficient. Great to work with & very accommodating.
A&D Hydra Clean is absolutely committed to providing unparalleled customer service as we work to meet immediate and long-term needs in a timely manner consistent with the highest standards of our profession.
We provide professional renovation and installation services with a real focus on customer satisfaction.
Our installations are carried out by fully trained staff to the highest professional standards.
A&D is a second generation family business heavily invested in the Indianapolis community. The men and women that work for our company are our family and we believe in them and the God given abilities that they have to serve our customers with excellence.
OVER 41 YEARS EXPERIENCE
We combine quality workmanship, superior knowledge and low prices to provide you with service unmatched by our competitors.
We have the experience, personnel and resources to make the project run smoothly. We can ensure a job is done on time.
Work with us involves a carefully planned series of steps, centered around a schedule we stick to and daily communication.
WHY CHOOSE A&D Hydra Clean
We understand that the loss caused by water, fire or mold damage can be devastating to a family or business. However dealing with the insurance agencies does not have to be a painful process. Let our years of experience give you the insurance help you need!
A&D is very responsive! The reconstruction all went smoothly and they kept the work site clean. They did an awesome job and made sure we understood what was happening throughout the process. I would definitely recommend their service!
Can’t say enough good things about A&D. This was my first big repair job as a homeowner, and I didn’t know what to expect, what all would need to be done, etc. Called A&D because my mom had used them and was very pleased. As a woman alone in the house, I always felt safe and comfortable with their employees. I found them to be prompt, professional, cheerful, meticulous, skilled, positive, confidence-inspiring. Would definitely use them again, and recommend them to others.
I had a broken water heater. They came in on an emergency basis and took care of all the water damage, including the carpeted areas. They were very careful to cover our floors to protect them from damage from their drying equipment. They performed all functions in a timely manner and were very helpful in explaining the steps they were going to take. They took everything apart and put everything back where it belonged. Nothing but courteous and responsive service.
We had water enter our finished basement through the windows during the very heavy storm. We removed and dried out the area for a couple weeks. To make sure that there was no drywall or carpet pad damage I called A & D Hydra Clean. Steve Spink came to our home to check the pad and removed a section of molding to check the drywall. Everything was ok. I spoke with Kyle initially on the phone, who was very helpful and informative. He told me the cost to monitor the moisture level and have a visual inspection. Later Steve Spink came out for the inspection. He was extremely helpful and professional in explaining everything he was doing and had tips to avoid possible future damage.